General Questions

Should I choose cremation or burial?
How did Cedar Hills begin?
Can I trust Cedar Hills?
What do I do when my pet dies?
What services does Cedar Hills offer?

Should I choose cremation or burial?

When making this decision there are many factors to consider. Consideration of your living situation, personal and religious values, as well as plans for the future can help you determine whether cremation or burial of your pet is the right choice for you and your family. Because Cedar Hills offers only services of the utmost dignity, there is no wrong choice.

Through Traditional Burial we have personally witnessed families encounter priceless closure and healing experiences through the tangible nature of traditional Viewing and Funeral services. For others, the versatility cremation provides best suits their needs. You may choose to bury your pet’s cremated remains, scatter them, or keep them nearby in a meaningful urn. No matter what you decide, Cedar Hills can meet your needs.

How did Cedar Hills begin?

Learn about Cedar Hills’ history.

Can I trust Cedar Hills?

For more than 38 years people from across the state of Tennessee and the southeast have placed their trust in Cedar Hills. As Tennessee’s oldest and only full service pet funeral home, our reputation has been built on offering comprehensive aftercare services with utmost dignity and integrity.

We are a small, family company. Every detail of our services is carefully overseen by dedicated caretakers. We offer every option available to give our clients total peace of mind, including a state-of-the-art crematorium which allows each pet to be cremated one at a time so that there is never any question of the integrity of your pet’s remains. At Cedar Hills our integrity is above reproach. Over our years of dedicated service we’ve earned an A+ Better Business Bureau rating.

Cedar Hills is also a member of the International Association of Pet Cemeteries (IAOPCC).  As such, we adhere to a strict code of ethics in our industry. IAPCC – Code Of Ethics

We as a member of the INTERNATIONAL ASSOCIATION OF PET CEMETERIES, engaged in the business of owning, operating and developing pet cemeteries and other activities thereto, and mindful of duty which our industry bears to the public, and for the purpose of proclaiming our ideals for the benefit and protection of the public, our employees, ourselves and our Association, do hereby accept the following Code of Ethics of the INTERNATIONAL ASSOCIATION OF PET CEMETERIES and CREMATORIES.

  1. We pledge to uphold the highest standard, always striving to raise the level of the industry.
  2. We will perform all services in a dignified manner showing the compassion, sympathetic understanding, and genuine concern required.
  3. We will respect the confidence of every family served.
  4. We will provide adequate cemetery facilities, maintain them to the best of our ability, keeping in mind our cemetery reflects all pet cemeteries.
  5. We will not pay any commission, remuneration or gratuity to other than such member’s regular salesman, engaged for that purpose, in the sale of cemetery lots, crypt or niche spaces, interment rights, cremations, memorials or any other cemetery property or services (hereinafter referred to as “cemetery property and services”).
  6. In the event we should have or make an independent contract with any agency to sell our cemetery property and services, such independent agency will be provided with copies of this Code of Ethics and require that such agencies, their officers, directors, employees and salesman in every respect must conform to this Code.
  7. We will not use any method of advertising, sales presentation or persuasion which conceals, evades, or misstates a material fact.
  8. We will comply with all federal, state, and local laws.
  9. We will maintain our own individual price policy.
  10. We will maintain adequate burial and financial records.

What do I do when my pet dies?

Some people leave post-care decisions for their pets to their veterinarian and/or friends. Unfortunately, those people may never understand what happens to their pet. We strongly encourage you to know about the alternatives available to you.

Cedar Hills works with hundreds of veterinarian clinics across the state. You may instruct your clinic to call us, you may call us direct, or if you have already made Advanced Planning Arrangements through Cedar Hills, both your veterinarian and Cedar Hills will know exactly which tribute you prefer, and will ensure every detail is cared for as you wish. Once we receive the call from you or your veterinarian, we will pick up your pet, and bring them back to our facility.

What services does Cedar Hills offer?

Our first priority is to provide you with compassionate, thoughtful care. We understand the profound sense of loss you feel when losing your pet. Be assured, at Cedar Hills your needs and desires are our priority. With compassion, we’ll guide you through a variety of options to find the best tribute for you and your pet.